Mail Logs

Key Points

Mail Logs track all emails sent from FlowLogic.

Provides full visibility into:

• Sent emails
• Recipients
• Delivery status

Useful for:

• Troubleshooting
• Auditing communications
• Validating automations

Detailed logs include message content, attachments, and metadata.

What Are Mail Logs?

Mail Logs store a complete record of every email sent from FlowLogic.

They allow you to:

• Confirm emails were sent
• Review message content
• Audit system communications
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This makes them an essential tool for support, compliance, and troubleshooting.

How to Access Mail Logs

To access Mail Logs:

1. Go to Logs (top right menu)
2. Select Mail Logs

This opens a full list of all sent emails.

Navigating the Mail Log List

The main screen displays a table of all email activity.

Available Controls

Entries Per Page

• Adjust how many records are shown

Search Bar

• Quickly find specific emails
• Search by subject, sender, or recipient

Understanding the List View

Each row represents a single email sent from the system.

Key Fields in the Table

Log ID

• Unique identifier for the email

Date Sent

• When the email was triggered

Sender

• Who sent the email

Recipient (To)

• Primary recipient

CC / BCC

• Additional recipients

Subject Line

• Email title

This view provides a quick overview of communication activity.

Viewing Detailed Email Logs

To view full details:

➡️ Click the binoculars icon on the right-hand side

Detailed Information Includes

Message Details

• Subject
• Full email body
• Attachments

Sender Information

• Sender ID
• Sender name
• Sender email

Recipient Information

• To
• CC
• BCC

Technical Data

• Delivery status
• Sender IP address
• Source URL
• System message

This level of detail allows for complete audit visibility.

Delivery Status & Troubleshooting

One of the most important fields is:

Delivery Status

What It Helps With

✔ Confirm if an email was sent successfully
✔ Identify failed or undelivered emails
✔ Diagnose communication issues

Common Scenarios

User didn’t receive an email

• Check if it was sent
• Confirm the correct email address
• Review delivery status

Automation not working

• Check if email triggered
• Verify timing and conditions

Summary

Mail Logs in FlowLogic provide full visibility into system-generated emails, including:

• Message content
• Recipients
• Delivery status
• Technical metadata

They are a critical tool for: