Workforce Mobile App – Overview

The Home Screen

• Your upcoming shifts, including times, dates, who the shift is with, and any travel or kilometres associated with it
• Any messages you’ve received
• Missing timesheets, which appear with a red banner at the top of the screen

If you have a missing timesheet, tap the red banner to go directly to the timesheet that needs to be submitted.

The Navigation Bar

The navigation bar along the bottom of the screen is your main tool for moving around the app. It includes:

• Home – brings you back to the main screen from anywhere in the app
• Shifts – shows all your upcoming shifts organised by date
• Clients – quick access to the participants you work with
• Menu – opens additional sections of the app

Shifts

Tap the Shifts button to see your upcoming shifts. Swipe left or right to move between days, or use the calendar to jump to a specific date. Tap any shift tile to open the shift detail screen, where you can:

• View participant and staff information
• Read admin notes added by your rostering team
• Add shift notes
• Clock on and off

To clock on, tap the Clock On button. Once confirmed, the button will change to an orange Clock Off button ready for when your shift ends.

Clients

Tap Clients in the navigation bar to view the participants you work with. Tap a client’s card to open their profile, where you’ll find:

• Their basic information
• Options to call them or view their address in maps
• All tabs and forms associated with their record

The Menu

Tap the Menu button in the bottom-right corner to access additional sections, including:

• My Profile – manage your inbox, timesheets, leave requests, password, PIN, and location settings
• Staff section – view and manage staff records
• Incident reporting – create and submit incident reports directly from the app without needing to open a browser
• Vehicles and any other sections set up for your role
• Feedback and complaints
• Terms and privacy
• Logout

My Profile

Inside your profile, you can:

• View messages in your inbox
• Add timesheets and leave requests
• Update your password and PIN
• Manage your location services settings