Search for answers or browse our knowledge base.
Roster Suitability
Key Points
Roster Suitability controls how suitable a staff member is for a specific client.
Suitability can be viewed and edited from both the roster and shift details.
Suitability levels are:
Preferred
Acceptable
None
Disallowed
FlowLogic automatically improves suitability based on rostering history.
Disallowed suitability must be set manually.
Suitability is visually represented using star ratings when rostering.
Editing Roster Suitability
Step 1 – Open Suitability
From the roster:
Click on the staff name or client name
Select the Suitability tab
Step 2 – Review Suitability Matches
Inside the Suitability tab:
The left-hand side shows matches between staff and clients
The right-hand side displays a legend explaining each suitability level
Suitability options include:
Preferred – best match
Acceptable – suitable but not ideal
None – neutral
Disallowed – should not be rostered together
Step 3 – Automatic Suitability Updates
As staff are rostered with clients:
FlowLogic automatically builds suitability
Repeated pairings improve suitability over time
This helps streamline rostering by highlighting good matches.
Step 4 – Manually Adjust Suitability
You can manually change suitability at any time.
This is the only way a staff–client match becomes disallowed.
Manual adjustments override system-generated suitability
Step 5 – Add Notes (Optional)
You can add notes explaining why a suitability level was chosen.
This is useful for:
Behavioural considerations
Client preferences
Safety or compliance reasons
Step 6 – Save Changes
Click Update in the bottom right-hand corner to save changes.
Viewing Suitability on Shifts
Step 7 – View Suitability in Shift Details
When editing or creating a shift:
Scroll to the staff member’s name
You will see star icons next to each staff member
Star meanings:
More stars = higher suitability
Red, unfilled stars = Disallowed staff
Step 8 -Viewing Suitability When Adding Staff
When you click Add Staff:
All staff appear in a list
Suitability star ratings are shown beside each name
This helps you quickly identify the most suitable staff for the client before assigning the shift.
Why Roster Suitability Matters
Roster suitability helps you:
Make better staffing decisions
Respect client preferences
Avoid inappropriate staff–client pairings
Improve consistency and care quality
Reduce rostering errors
Outcome
You now know how to:
✔ View and edit roster suitability
✔ Understand suitability levels and star ratings
✔ Manually adjust and document suitability
✔ Identify suitable staff when rostering shifts
Roster Suitability gives you greater confidence that the right staff are matched with the right clients, every time.