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Timesheet Management

Timesheet Management

The Timesheet Management screen is where all submitted timesheets — both manual and roster-based — are reviewed, adjusted, and approved before they are exported. It is a critical step in closing out your roster cycle accurately.

Checking the Roster First

Before opening the Timesheet Management screen, it is good practice to take a quick look at the Roster to see which timesheets have already been approved and which still need attention. This gives you a fast visual reference to help prioritise your review.

On the roster schedule, a blue tick underneath a shift indicates the timesheet has been completed and approved. If there is no blue tick, the timesheet still needs to be reviewed and approved before it can move forward. You can also use the roster filters to search for shifts that are missing timesheets, rather than manually scrolling through all shifts.

It is recommended that timesheets are reviewed and approved daily to avoid missing them in a timesheet export.

Accessing Timesheet Management

To access the Timesheet Management screen, go to the Finance and Payroll tab and select Timesheet Management. This is where every staff member’s timesheet submitted through the system will appear once it is ready for approval.

Filtering Timesheets

At the top of the screen, you will find a series of filters to help narrow down results. Fields that are greyed out are using their default setting unless selected otherwise. The available filters are:


Once your filters are set, click 
Show Timesheet Entries to load the results.

The Filtered Staff Timesheet Entries List

Results appear in the Filtered Staff Timesheet Entries table. An Entry Summary below provides a breakdown of total hours worked, travel distance, and shift counts for the selected period. Both can be exported as CSV files for reconciliation or sharing with your finance team. Each row in the table displays the following:

Client

Which client was receiving services.

Staff

Which staff member was providing services.

Notes

Any message left by the staff member to advise the administration of relevant information.

Entry Time

The time at which the timesheet was created.

Shifts

The rostered shift this timesheet relates to.

Case Note

Shows 0/0 if no case note was created, or 1/1 if a case note was submitted.

Start & End Date/Time

The dates and times selected or auto-populated on the timesheet.

Time Spent on Shift

Calculated from the start and end time recorded on the timesheet.

Kilometres

Rostered kilometres shown in grey; actual kilometres entered on the timesheet shown in green.

Warnings

Total number of warnings flagged for this entry.

Status

Sent, Returned, Declined, Approved, or Processed.

View

Opens the full timesheet record to review and edit in detail.

Understanding Timesheet Icons & Warnings

Icons appear across the Shift, Start/End, and Time Spent columns to flag issues that need attention before approval:

No associated roster shift

The timesheet has no matching rostered shift. Appears in the Shift column.

           

Start/end time outside allowance

The start or end of the shift exceeds the 15-minute allowance set in system settings. Requires review. Appears in the Start/End column.

Zero or excessive time spent

Time spent is either zero or exceeds the system limit (e.g. 1800 minutes). Appears in the Time Spent column.

Kilometres Warning

More Km’s were entered in the timesheet than rostered. 

         

Timesheets can be set to auto-approve based on certain conditions. Speak to your Data Captain to discuss enabling this for your organisation.

Processing Timesheets

For a quick review, you can change the status of a timesheet directly from the dropdown in the list view without opening the full record.

For a thorough review, click View to open the full timesheet record. Here you can edit any required fields, review staff notes, adjust hours and billing, and action travel entries before finalising your decision.

Reviewing a Timesheet in Detail

The full timesheet record shows the submission date and time, who submitted it, the shift area, start and end times, total time worked, break times, and whether the shift included a sleepover component.

Scrolling further down, you will find the staff notes section, where staff can leave explanations or comments about their shift. These notes provide valuable context when reviewing timesheets and help managers make fair, informed decisions.

If you are satisfied with the explanation, you can approve the shift as worked. If not, click Match Time to automatically adjust the end time back to the rostered duration. This is especially useful if the staff member accidentally clocked off late or forgot to clock off altogether.

Adjusting Hours & Billing

If you need to pay a staff member for additional time worked, use the End Time field to extend the shift duration to match when they actually finished. The total hours worked and payroll will recalculate automatically.

When changes are made to hours, it is important to also review the billing for that shift. Click Show and Edit in the Rostered Shift section to view and update the billing details. Keeping the roster and timesheet aligned prevents undercharging or overcharging clients and ensures accurate payroll before data is exported.

Always review and update the billing when adjusting a staff member’s hours to ensure the client is charged correctly and payroll stays accurate.

Reviewing Travel Entries

Scrolling further down the timesheet, you will see any travel entries attached to the shift. These can be approved or declined separately from the main shift hours. For example, you may approve extra hours worked but decline additional travel if it does not meet your organisation’s policy.

Travel entries may include odometer photos and notes submitted by the staff member as proof of travel. If the travel is valid, click the billing code field and select the appropriate transport line item to charge the client. Available codes are based on the client’s funding allocation, ensuring the claim is submitted under the correct plan or funding stream.

If the travel should not be billed, remove the client billing by clicking the close icon next to the billing entry. Once your decision is made, approve or decline the travel using the action button on the right-hand side.

Finalising the Timesheet

After reviewing all parts of the timesheet, use one of the following actions to finalise it:

Return

Sends the timesheet back to the staff member with a message asking them to make changes and resubmit. The staff member will receive an internal notification. The status remains Sent.

Decline

Declines the timesheet. The status becomes Declined and it will not progress to the next stage.

Approve

Approves the timesheet. The status becomes Approved and it will proceed to the next stage for payroll and billing.

Save & Close

Saves the timesheet in its current state without changing the status. Use this to save edits without finalising.


Once approved, the timesheet will automatically update across the system, linking to both the staff member’s payroll record and the client’s billing history. A blue tick will appear under the shift on the Roster Schedule confirming it is ready for export.

Exporting Approved Timesheets

Once all necessary timesheets have been approved, they will be ready for export in the Export Timesheets section. This is where they move into the final stage before payroll and invoicing. See the Timesheet Export article for a full walkthrough of that process.

Need help?

If you have any questions about the Timesheet Management screen, reach out to your admin team or a FlowLogic support staff member for assistance.

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