Welcome to our Support Portal. Search for answers using the search box below, or create a support ticket if you cannot find your answer.
Logging In
Login Process
- Open any web browser of your choice on your phone, laptop or desktop computer (Chrome, Safari, Internet Explorer, Firefox etc.)
- Navigate to the FlowLogic web address provided to you by your system admin (For example http://example.flowlogic.com.au)
- Type in the username provided to you (Most commonly firstname.lastname), along with the password provided.
- Click “Sign in”
Social Logins
If enabled in your organisation, FlowLogic has the ability to selectively authenticate users based on their Social Logins, enabling users with Google, Facebook or Microsoft Accounts to use the Usernames and Passwords from those accounts to login to FlowLogic. Please contact your Administrator for further details.
Reset Password
If you have forgotten your password to FlowLogic, you can reset it by clicking “Forgot your password?” and following the prompts.
More Information on resetting your password can be found here.
2FA Authentication
Depending on the Two Factor Authentication (2FA or MFA) method implemented on your system, after a successful username and password entry you will then be prompted to enter a 6 digit code to further authenticate yourself to the system. Enter the 6 digit code in the box provided an click “Please enter your six digit code”
You can also select the option for FlowLogic to remember your 2FA Authentication for a pre-set number of days, which may vary depending on the security settings specific for your organisation. Place a tick in the box to enable this.
More Information on the 2FA implementation in FlowLogic in can be found here.